FAQ's
Frequently Asked Questions (FAQ)
1. How do I make a return or exchange?
You can initiate a return or exchange by visiting our Contact Page and sending us a message. We offer free returns and exchanges within 20 days of your delivery date.
2. Do my STAGR Gear products have a warranty?
Warranties vary by product. Tracker’s Jac-Shirts and outerwear come with a 1-year warranty covering defects, zippers, and components. Please note, typical wear and tear is not covered under warranty. For more details, contact us via our Contact Page.
3. Where are STAGR Gear products made?
We source materials from suppliers worldwide, allowing us to stay committed to delivering high-quality products at affordable prices. If you have additional questions about our manufacturing, feel free to reach out through the Contact Page
4. Where is STAGR Gear wool sourced from?
Beginning in 2024, our milled wool jacket fabrics are sourced from India, while raw wool comes from Australia or New Zealand.
5. Privacy and Browsing
Please refer to our Privacy Policy to learn how we collect, store, and protect customer information.
6. Do you offer first responder or guide program discounts?
Yes! We appreciate the dedication and service of first responders and offer a discount as a token of appreciation. We also provide discounts for guide programs. For more details, reach out via the Contact Page